Deciding on what website design agency to use for your new website is a decision that takes a fair amount of thought. From the expertise and experience on offer through to reputation and ongoing website support. There is a lot to consider.

Hey everyone, Robert here, I wanted to jump on quickly and help answer the question above. I think one of the major hurdles is deciding on what its going to be like working with this website design agency; are they a group of people that I can work with on a regular basis. So I've put together some details that you may want to find out about before embarking with a new website design agency.

Tips for choosing a new website design agency

General Experience and Expertise

• Does the website design agency I am considering specialise in my industry?
• Is there a team of people, if so, how many?
• What will it be like to work along side this agency for the next 6 - 12 months?
• What is the agencies core values and principles?
• Is your website going to be tailored to your needs or is it a template design?
• Is there a portfolio of previous works?
• Are there clear terms and conditions and a privacy policy on their website?
• How much is the website going to cost?

Reputation & Reviews

• How did you hear about the agency?
  • Was it a referral?
  • Google search?
• Do they have a list of reviews on Google or testimonials on their website?
• When were they established?
• Do they work from a studio or from home?
• What is in those reviews? Is it all positive?

Project Timeline

• Is it clear from their website how long your website is going to take?
• Does the website agency offer a clear process in terms of the phases your website will go through?
• When are you likely to hear from your website design agency?

Website Design standards

• Is their website mobile friendly?
• How about their clients websites, how do they look when shrunk down to mobile?
• How fast is their website loading?
• Can they be found on Google?
  • If so what rank are they holding for your chosen keywords?
• Where do they host their website? UK or abroad?

Ongoing Website Support

• Does the agency offer ongoing website support?
• Will the website design agency be hosting your website?
• Is the costing for that ongoing support communicated on the website?
• Will you be trained on your new website before it goes live?

What factors do you look for when considering a new website design agency?

I've only touched on a few factors here. However, if you can think of any other questions that may help a business select a new website design agency, pop them in the comments below.